A small team doing what a big one can
I set up a company brain and a set of AI agents for my own ecommerce brand. They now look after much of the admin and operations, from keeping web pages current to working through costs and shaping the proposition. The team works with the agents through the task tool they already use, and what the agents learn feeds back into the brain, alongside what the team does.
What I learned is that agents are only as good as what they know. Training them, and giving them a shared picture of who's doing what, made the difference.